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How do I access the program?

Your Employee Assistance Program (EAP) is here to connect you with confidential, professional assistance to help with any of life's challenges.

For confidential access to your EAP, simply call one of the toll-free phone numbers. Professional EAP staff are available to provide information about your EAP benefits, the services available to you within it, or to arrange services or connect you with immediate crisis support.

24/7 Employee Assistance Program Access/Crisis Line

If you are in crisis or urgently need to speak with a counsellor, OR if you are calling to report a critical incident, call us anytime toll-free, and follow the prompts to be connected immediately with a professional counsellor. Call anytime. We're here to help.

Contact Us

For immediate and confidential assistance 24/7:

Toll Free

1.844.720.1212 (English)

1.800.561.1128 (French)

1.888.234.0414 (TTY)

For non-urgent inquiries:

Email help@myfseap.ca