fseap is a Canadian provider of employee, family and member assistance and organizational wellness programs.

Since pioneering employee assistance programs (EAP) in 1974, fseap has become a leading provider high impact counselling, wellness solutions and organizational consulting. As the only national not-for-profit EAP provider in Canada, we strive to sustain healthy workplaces and strong communities. We are committed to designing and delivering services that meet the unique needs and concerns of organizations, their employees and family members - keeping employees healthy, productive and at work -enhancing the health and effectiveness of the organizations we serve pioneered EAP in Canada. Since our founding in 1974 we have expanded to offer holistic organizational health and wellness solutions. With over 1000 Canadian and international service locations, we support organizations in every sector and size regardless of location. Our programs are accredited by recognized Canadian and American accreditation organizations.

fseap is everything an EAP should be.

Personal. Real service. A real difference. These are not just words to us, they are our life and breath – what makes us different.

Personal. Our aim is to make every interaction with the EAP, regardless at what level it takes place, a personal and meaningful experience. We favour personal service over self service. We work with people and organizations to build trusting, impactful relationships. We do this, because we genuinely care about helping people to make positive changes in their life, work and environment.

Real service.
We know that the majority of people who contact us have real concerns. We make sure that clients have a choice of options for communicating directly with a counsellor. We staff our 24/7 helplines with caring, professional master's level counsellors. We make sure that all clients have access to the right kind of assistance to resolve their issues. We also make sure that, wherever possible, clients get the service they ask for...that's why 96% of our personal counselling service is delivered in-person, rather than by phone or over the Internet.
A real difference.
fseap is the only national non-profit EAP.  Our social enterprises support Family Service programs in the community. Family Service agencies, located across Canada, share a common vision of healthy, vibrant and thriving communities. They provide diverse programming, from general counselling and family-life education to specialized services for at-risk populations. Most services are provided free or on an ability to pay basis. Employees can take pride in the fact that their company supports their EAP in directing resources to their local communities.